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El Capitan 101 OS X Support Essentials 10.11 is a three-day course that gives you a tour of OS X El Capitan and covers the best ways to support OS X El Capitan users.

Koolitusel osaleja kommentaar:

„Koolitaja on väga hea ja pühendunud, viskab ka nalja ja abistab kõiki. Oli aru saada, et ta armastab oma tööd! Kõik koolituspäevad olid minu jaoks huvitavad ja mõtlesin kaasa. Lisaks andis koolitaja palju kasulikke soovitusi, kuidas eksamil õnnestuda. Soovitan!“

NB! Koolitus toimub inglise keeles.

The course includes lectures and hands-on exercises that provide real-world experience.

Kellele koolitus on suunatud:

  • Help desk specialists, technical coordinators, technical support personnel, service technicians, technology specialists, power users, teachers, and others who support Mac users in education or business organizations
  • Technical coordinators, teachers, or power users who manage computer networks or computer labs that run OS X

Koolituse oodatav tulemus/eesmärk (õpiväljundid):

  • The OS X El Capitan troubleshooting process
  • How to use OS X El Capitan tools and resources to troubleshoot OS X El Capitan
  • OS X El Capitan features and functionality, including how to find more information about OS X El Capitan
  • How to prepare for Apple Certified Support Professional (ACSP) 10.11 certification

Koolitusel osalemise eeldused (soovitavalt):

OS X knowledge and basic computer navigation skills

Koolitaja Alex Forsyth (UK):

20 years of experience supporting Apple products

  • Apple Certified Trainer
  • Apple Mentor Trainer
  • Apple Master Trainer
  • Apple Certified Trainer - Support Essentials (OSX10.6 to current)
  • Apple Certified Trainer - Server Essentials (OSX10.6 to current)
  • Apple deployment and integration specialist

Read more: https://www.linkedin.com/in/alforsyth